Careers

Help Desk Operator: Now Hiring!

Looking for a responsible individual that would be responsible for Customer Service. The individual will be trained how to troubleshoot customer services on a fixed wireless network and troubleshoot basic to intermediate issues with customers equipment and networks. A background of computers and networking is required. The position will be in charge of customer service and company projects/service updates. When time permits the individual will have a chance to fine-tune their sales and marketing skills with interaction from potential clients. This position requires ability to work with self modivation. This position requires the knowledge and use of computers and networks. Shift work is required.

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Territory Sales Agent: Now Hiring!

Ruralwave is looking for a responsible individual that would be responsible for Territory Sales. Sales Rep position is the owner of customer sales as assigned in the assigned territory. The Sales Rep will be responsible for door to door advertising, warm and cold calls, advertising roll outs, design and implement ad runs, new area roll out sales when required. The Sales Rep may also be required to assist in setup of broadcast sites with advertising placement and complete site analysis of customers, responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, or team member. The Sales Rep will have ownership of thecustomer problems or incidents until the situation has been resolved to the customer’s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA). Computer and network knowledge is an asset. Sales Position wage is dependent upon applicants credentials. Position is Salary/Commission split with benefits available. 

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Service Technician: Now Hiring!

Looking for a responsible individual that would be responsible for Customer Service/Installation/Rigging. The individual will be trained how to install and service a wireless network and troubleshoot basic to intermediate issues with customers equipment and networks. A background of computers and networking is required. The position will be in charge of installation and onsite maintenance customers and tower locations. When time permits the individual will have a chance to fine-tune their sales and marketing skills with interaction from potential clients. This position requires ability to work on roof tops and ladders. Working at heights is required. This position requires the knowledge and use of ladders and safety harnesses, training will be provided if necessary. This position requires a clean driver’s licence. Some travel is required within Ontario is also required Self-motivation is required.

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